1) Does your company manufacture all varieties of sutures?
Yes, we do . Our range comprises of all Absorbable & Non absorbable sutures. In the category of Absorbable sutures we offer Solus® – Braided Coated Polyglycolic Acid Suture, Solus 910® – Braided Coated Polyglactine 910 Suture,Solus 910AM® – Braided Coated Polyglactine 910 with Antimicrobial (Chlorhexidine diacetate) Suture, Solus 910 Swift® – Braided Coated Short-term Polyglactine 910 Suture, Monolus® – Poliglecaprone 25 Suture, Mass® – Poly(P-dioxanone) Monofilament Suture Range of Non absorbable sutures comprises Esterlus® – Braided Coated Polyester Suture, Silkus® – Black Braided Silk Suture, Prolus® – Blue Monofilament Polypropylene Suture, Nylus® – Black Monofilament Polyamide Suture, Stelus™ – Monofilament 316 L Stainless Steel Suture.
We are the first one to introduce peelable aluminium pouch for synthetic absorbable sutures
2) Do you clinically test sutures?
Yes we do. All our products follow the guide lines of International Manufacturing and Quality Standards—CE 1293, ISO 9001:2008, and ISO 13485:2003. We also have done the absorption studies for the natural and synthetic absorbable sutures. Gist of the study reports is available on request.
3) Do you have any certifications?
Yes we have a slew of certifications such as EVPU Certificate, ISO 9001 : 2008 Certificate, ISO 13485 : 2003 Certificate for product excellence. Also we have certification from WHO and Frost & Sullivan Certifications for general excellence.
4) Are your certificates verifiable?
Yes they are. These certificates hosted on the company's website as PDF files can either be downloaded or printed.
5) Do you offer all varieties of suture needle pairing?
Yes, we do manufacture all types of suture-needle combo. The catalogue shows only those combinations that are commonly sold in the domestic market. However, all the above sutures from size 5 to size 10-0 & needle of length from 6mm to 90mm are offered by us.
6) What is the process of product sterilization and packaging?
We have succeeded in offering a sterilization solution that delivers precise moisture levels for effective sterilization and utilizing minimum quantity of EtO gas that is easy to recover at the end of the cycle.
Our sterilization solution lies in a 100% EtO gas sterilizer from Andersen Products, USA. For the last three and half decades , Andersen has consistently delivered unparalleled sterilization and is credited with more than 7,000 installations world-wide.
In consultation with Dupont, USA we have developed custom developed hermetically sealed aluminium peel-off pouch for packaging the entire range of synthetic absorbable sutures.This is first of its kind in India. We also offer a vacuumed, nitrogen-flushed, secondary aluminium pouch that delivers dual moisture barrier that is capable of keeping up the tensile strength of the suture material for the entire duration of its shelf life.Offered in boxes Box of 12 and 36 sutures
7) In what surgeries do your sutures find application?
Our Sutures find application in all specialties, such as General, Orthopedic, Gynecology, Neurology, Urology, Cardio Vascular, Ophthalmic, Plastic and Oncology etc.
8) Do you offer third party brands for sutures in OEM ?
All products manufactured by us like Sutures, Meshes, Bonewax, Umbilical cotton tapes, Ligaclip etc. can be manufactured in OEM brand.
9) Is there a minimum order for sutures on OEM brands?
The Minimum Order Quantity for any specific OEM brand suture needle combination is 100 dozen.
10) Is there a simpler process for ordering smaller consignment?
We have an inventory of all the products as specified in the product catalogues - hosted in our website. Customers can order products from the inventory available. In the case of ordering from company inventory there are no minimum order quantity restrictions.
11) What is the product delivery schedule and minimum time for delivery?
Since we manufacture our own product range we have quick production cycle. Depending on the volume sutures are delivered in 30 - 45 days. Delivery is either by air/sea as specified by customer.
12) Please elaborate on your distribution policy in overseas markets?
Lotus Surgicals appoints distributors who release the products in the local market. We support the prospective distributor with samples for customer trials, documents for registration etc. After one year of continuous purchase the company facilitates the distributor to take part in local surgical conferences. All quotations are on FOB basis.
13) How do we participate in tenders?
The regular procedure is to offer samples & certificates for tender participation along with special quotes - depending on volume of tender inquiry.
14) What is the company's commercial terms & conditions?
The general rule followed by us is to send email to our clients the proforma invoice which gives the value of the products ordered. Freight charges by the airline is added to the FOB prices. Customers have to open L/C for all supplies of over USD 10,000. Payments below this value are to be paid in advance.
15) Do you follow competitive pricing structure for export markets?
We offer competitive prices. Our pricing structure is favorably accepted in European & American markets & compare well to multinational brands.